Blog What we think

Apr

26

2018
Breaking News – Richard wins Founder’s Award

Breaking News – Richard wins Founder’s Award

Richard Mulvey has just been honored with the highest award in the South African speaking industry. At the annual gala dinner of the Professional Speakers Association of Southern Africa, Richard Mulvey received the Stef du Plessis Founders Award for his contribution to the speaking industry. In his speech during the award ceremony Richard said ”I am truly honored to receive this award. Being a member...

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Feb

22

2018
“It is too expensive”

“It is too expensive”

Ever heard that objection? Only once or twice... A day! When you get the “It is too expensive” objection what is the customer thinking? I know that sounds obvious but give it some thought.  He may be thinking "I have not got the money" but in fact that is not very likely. It would be more common for the customer to be thinking any of...

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Feb

21

2018
Do Sweat the Small Stuff

Do Sweat the Small Stuff

There is a classic book still on the shelves called “Don’t sweat the small stuff”. In quality it is different. Do sweat the small stuff! It is the little things that matter in quality. Think of any quality product, it is the little things that give you that warm fuzzy feeling of quality. Mercedes for instance. When you buy a Mercedes it is the small...

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Feb

20

2018
Referrals – 4 Tips

Referrals – 4 Tips

We talked before about the importance of getting referrals. A referral is not just a new prospect, a referral is a friend of a friend, and if you treat them in this way a referral can easily be converted into a customer. The real thing to consider here is that every one of your customers knows somebody you could be doing business with but are...

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Feb

19

2018
Referrals and the Five Card Trick

Referrals and the Five Card Trick

When I ask people “How do you get new customers?” at my seminars,  referrals always comes on the list somewhere near the top with advertising and cold calling. If I was to ask a direct question like “How many referred customers have you got this week?” There is always a long silence. One or two people may come up with one or two referred customers...

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Feb

14

2018
Meditation for the business person

Meditation for the business person

A while back, I was being driven to a seminar by a good friend and we got to chatting about meditation. We talked about the process and how helpful it had been to me over the last few years, then I was asked the big question, “How do I stop the chattering in my brain when I meditate?” so I thought I would explore the...

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Feb

13

2018
“Stress? Not me mate!”

“Stress? Not me mate!”

A good friend of mine recently reminded me of a perennial problem with being a manager that we conveniently forget about from time to time but that never goes away.   Eight out of ten executives suffer from Stress. Seven out of the eight deny it!   Stress tends to be a macho thing. "Stress? I never suffer from Stress, give me as much as...

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Feb

12

2018
Take a three minute break every hour to reduce stress

Take a three minute break every hour to reduce stress

This is a very good technique to become more relaxed (and therefor more effective) during the day. You may like to try the following 3 minute meditation:   Sit upright in your chair with your back at 90 degrees from your legs and right into the back of the chair. Uncross your legs and place your feet flat on the floor. Place your hands on...

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Feb

6

2018
Stress Solutions

Stress Solutions

Last time we had a brief look at the symptoms of stress. Eight out of ten executives suffer from stress but most deny that it is a problem. The symptoms we discussed last time are your early warning system telling you to stop and think for a while. Next time you have an unaccountable chest pain may be your last, so now is the time...

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Feb

5

2018
Learn to Relax

Learn to Relax

Stress can be a serious business problem. 8 out of 10 executives in South Africa suffer from stress. Seven out of the 8 deny it. “Stress? Not me mate, I can take as much as you like to give.”   It’s a kind of macho game that some executives play with their colleagues. Little do they know that they are playing a game of Russian Roulette...

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